Our Policies

Shipping policy

Estimated Delivery Time Once your order is placed at Prettypearlz.in, It takes 48 hours to dispatch your order, after dispatch 3-5 working days for delivery 70/- within Delhi, 80/- outside Delhi and 100/- shipping for north indian states We provide Free shipping on orders above 2500/- Our courier partners DTDC, Delhivery, Bluedart, Xpressbees, Fedex, Ekart, Ecom Express and Shadowfax. Order status You will get order confirmation email when your order is confirmed. We will notify you via email/sms when it’s shipped. And you will get your tracking ID on your email/sms after dispatch. IMPORTANT Please send us your proper details such as name/address/pincode/contact Your parcel might get lost if any of the above information is wrong and we won’t be responsible for that.

Refund/Return Policy

There’s no refund/return policy on our website. Incase you have received damaged/wrong or any missing product, we will initiate a refund or send you a new product. To claim the above condition, proper unboxing video of the package is Mandatory from the start to the end without any cut or edits. Email the unboxing video at customercare.prettypearlz@gmail.com

Cancellation policy

Once the order is placed, it can not be cancelled and no product can be exchanged as we don’t allow that.